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Sofia, M., Fraboni, F., De Angelis, M., Puzzo, G., Giusino, D., & Pietrantoni, L. (2023). The impact of artificial intelligence on workers' skills: Upskilling and reskilling in organisations. Informing Science: The International Journal of an Emerging Transdiscipline, 26, 39-68.
This article aims to address how AI is transforming the workforce. The authors emphasize that no occupation is free from the transformation of AI, and to stay relevant in your profession, workers must adapt to gain the skills that complement AI in the workforce. Since AI impacts all fields and disciplines, researchers must take a multifaceted approach to upskilling and reskilling workers. Organizations must assist workers in adapting to the challenges brought by AI by helping workers develop new skills while also being mindful of the complexities associated with AI.
The article does a commendable job of providing a narrative review of the dual nature of AI. The ideological perspective is that AI will help individuals become more proficient in their profession. The dysphoric view is that AI will make some jobs obsolete. By acknowledging both the opportunities and challenges, the authors provide a balanced view of the implications of AI. The authors underscore that research in AI policy is a multifaceted and complex endeavor since AI means different things for different professions. To address the variation in the skills AI will impact, the authors provide a graphical representation and transversal skills necessary for workers to work collaboratively with AI systems.
In my role as an instructional designer, I appreciate that this article focused on the complexities of AI across disciplines. This article signifies that implementing AI in course design will not be a one-size-fits-all approach. I am interested in researching how AI will continue to transform instructional design and how we can collaborate with faculty and effectively use AI to provide today's digital novices with the individualized educational journey they crave. Higher education institutions must start establishing ways to work with AI or risk not providing the holistic approach to digital literacy required in our ever-changing workforce.
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